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Productivity Passport
Practice mode · free · unlimited · not certifiable

macOS System and Troubleshooting

Unscored tasks with hints and instant feedback. Practice results never become credentials.

Short lesson

macOS keyboard essentials · 6 min

Cmd+Space Spotlight · Ctrl+↑ Mission Control · Cmd+` cycle windows · Cmd+Shift+. hidden files · Cmd+Option+Esc force quit.

L1Privacy permissionsossim

In System Settings › Privacy & Security, allow camera access for Zoom and remove screen-recording access for “QuickRecorder” (an app you no longer use).

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L2Knowledge checkmcq

What does FileVault do?

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L3Diagnose a slow Macossim

The Mac is slow. In Activity Monitor quit the process hogging the CPU (it is not a system process), and remove the login items “Clean My Stuff” and “Promo Helper”.

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L4Knowledge checkmcq

A Mac crashes at login after installing a third-party extension. What is a good first step?

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L5Knowledge checkmcq

Company Macs show “This Mac is supervised and managed”. What does that mean for troubleshooting?

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